Q. Where is my product number?
A. Your product number is automatically sent to the email address you specified. Delivery of the product number can vary from a few minutes to an hour. Check to make sure the email was not filtered as SPAM.
Contact VBS Support
Q. Where is my activation code? I did not receive an email.
A. You create your own Activation Code within the VBS. After filling in your details you activation code will be displayed on the screen. Your activation code is then automatically sent to the email address you specified. Delivery of the activation code can vary from a few minutes to an hour. Check to make sure the email was not filtered as SPAM.
More information about activating the VBS
Q. My anti-virus programme warns me that your software might be a virus. Is this true?
A. “We have discovered that the free anti-virus software a-squared falsely claims there may be a trojan inside our software. This is a case of a “False Positive” something that a-squared is unfortunately renowned for. OrangePeel software is scanned by two different scanners before it is made available to our customers. Rest assured, we take our software security very seriously, there are no trojans or viruses inside!
Q. My computer was stolen/broken/replaced how do I get a replacement vision board system?
A. Please follow this link to contact support. Please include your full name and your 12 digit product number. Contact VBS Support.
Q. How do I install the VBS?
A. See the following page for a detailed install guide.
Q. Does VBS work on an Apple Macintosh?
A. No, the VBS will not work in MacOS. The VBS is currently a Microsoft Windows only product. However, we are open to Mac developers who wish to contact us.
Q. How do I transfer VBS to my new computer?
A. Find the setup file you received when you purchased the software. Transfer this file to your new computer (either by memory stick or over a network).
To transfer your Vision Boards, go to your DOCUMENTS folder, e.g. “my documents/visionboardsystem” and transfer the visionboardsystem folder to the new computer and paste into the similar place (e.g., “mydocuments: folder). Now run the setup file on the new computer.
Q. Where can I find images to use in my own Vision Board?
A. Your VBS comes preloaded with several images, and also has full access to our on line image library on www.visionlounge.com. Here are a few additional suggestions as to where you can find images for your Vision Board:
- Use a digital camera to take your own photos.
- It is possible to use a affordable scanner to scan in your favorite photos from magazines.
- You are able to find more pictures in our online image library. Simply click on the Image Library Icon and your internet browser will take you there. You will find the Library Icon in the Vision Board Wizard when you are creating or editing your vision board script.
- Use search engines on the world wide web to find suitable images, for example surf
Google Image Search
Altavista Image Search
- There are many cd-roms available on the market that contains hundreds of royalty free images.
Q. Can I add music or voice?
A. Yes you can use mp3 music and your own voice recordings.
See more information about adding sound
Q. Does the software include spyware?
A. “The Vision Board software does not contain spyware or adware of any kind. It does not install any tracking software on your system, or collect personal information about you and your browsing habits. OrangePeel software does not “spy” on other programs you run or web sites you visit. The OrangePeel software does not come bundled with any third party software.” Enjoy it with confidence!
Q. I do not wish to use the VBS as my default screensaver. How do I switch it off?
A. First go to “Settings”. You can access the settings form the VBS Taskbar Manager in the bottom right hand corner of your screen. On the left hand side of the settings menu, you will find the screensaver settings. Untick the box called “Use Vision Board as screensaver”.
Q. I would like to export my Vision Board for my friends. Can I share my Vision Board script?
A. The Vision Board allows you to easily share your Vision Board script and email it your friends, even if they do not have the Vision Board package.